Meet the Team

We know that our office is only as effective and as welcoming as the people who work in it, which is why we take pride in our friendly and well-trained team members! We put your needs first to achieve efficient and comprehensive treatment in a supportive and nurturing environment. We promise to speak candidly with you about possible treatments as well as any risks and associated costs of treatment, and how treatment can address your individual needs.

Our staff is uniquely trained and highly skilled, and we strive to provide unparalleled service to each patient. Our staff consists of team members with specialized training and certifications, and years of experience in treating patients with the highest level of care. We strive to stay abreast of the very latest in technology and advances by regularly attending continuing education courses and seminars.

Our team includes:

Donna Graber – Treatment Coordinator

Donna-GraberDonna takes pride in making sure that each patient has a pleasant and streamlined introduction to orthodontic treatment. She has over 30 years of experience in the dental field and has been with our practice for almost 25 years! Donna and her husband, Greg, live in Grottoes in a house built by her beloved Paw Paw. They have 3 children and 2 dogs and (hopefully) some grandkids soon. When Donna is not helping our patients in the office, she enjoys cooking for large gatherings of family and spending time by her fire pit.

Rebecca Shifflett – Financial Coordinator

Rebecca-ShifflettRebecca does a lot of her work behind-the-scenes, helping our patients maximize insurance and flexible spending benefits. She has over 22 years in dentistry and has been with our office for almost 5 years already! She and her husband, Will, live in Broadway with their two dogs and five cats. Obviously, she is an avid animal-lover, but did you know that she is also a horror movie junkie?!

Brianna Reeves - Scheduling Coordinator

Brianna-ReevesBrianna is the first team member to greet you when you enter our office, and she is very good at finding the right time for your appointment in our busy schedule. She recently moved up the Valley from Roanoke, having recently graduated from Jefferson College of Health and Sciences with a degree in Healthcare Management. Bri (as she likes to be called) and her husband Matt live in Broadway with their dog Baby Girl. When she is not working hard for our patients, she likes to watch documentaries and spend time with family and friends.

Jessy Bickerstaff – Clinical Assistant

Jessy-BickerstaffAs one of clinical assistants, Jessy loves to seat each patient on time and make their visit as comfortable as possible. She is a native of the Shenandoah Valley and graduated from MTC and went to work immediately in our office 16 years ago! In addition to doing a lot of our in-house lab work, Jessy enjoys pushing her body to the limit with Crossfit workouts, Rugged Warrior events, and hiking and kayaking.

Renee Talley – Clinical Assistant

Renee-TalleyRenee enjoys helping our patients have a great experience each time they visit our office. She has been a clinical assistant with us for over 20 years! Renee was born and raised in Augusta County and still lives there with her husband Timmy. They have two adult children, four cute grandchildren, and a new puppy! When she isn’t working, Renee enjoys cooking and spending time with her family.

Cindy Eshleman – Clinical Assistant

Cindy-EshlemanAs a clinical assistant with over 32 years in the dental field (13 of them in our office), Cindy is exceptionally talented at providing each patient with a pleasant and efficient visit. She was born in Pennsylvania and grew up in New York state, migrating south to Harrisonburg to raise her two sons with her husband, Rod. In her down time, Cindy enjoys hiking, kayaking, and gardening.

Julie Lee – Clinical Assistant

Julie-LeeJulie has been a clinical assistant for over 5 years and recently joined us part-time. She is very good at helping each patient feel important and at ease during their visits. Originally from California, she and her husband Jake moved to the Valley several years ago and love it! They have a son and a daughter and enjoy horseback riding, family travel adventures, and helping out in their church.

To experience the difference that only a well-trained, professional and courteous team can deliver, schedule a free consultation with our office today!